No Quibble 30 Day Returns

Delivery

Orders are typically shipped via a pallet network and takes 2 days under normal conditions. Local delivery drivers are required to call ahead to arrange delivery time slot.

no quiibble 30 day Returns

We are so confident that you will love our products and service that we offer 30 day no quibble returns. If for any reason you receive goods that have a fault, are damaged or you have simply just changed your mind! Contact British Martial Arts Mats (Webmettle ltd) via contact us page. Webmettle ltd require a description of the fault and photographic evidence if there is damage. Upon review of the details the goods will need to be returned before a replacement is issued. Some items will qualify for a replacement without return; this is solely at the digression of Webmettle Ltd.

Webmettle Ltd accept product returns within 30 days of receipt.

To extend the life of your mats see our blog Jigsaw mats care and cleaning your mats.

Unless an extended warranty has been taken out no products can be returned for refund after this time.

Many of our items are shrink wrapped on a pallet, before we can arrange collection they need to be packaged in the same manner as per the rules of the courier.

Returns should be made to the following address;

Webmettle ltd c/o Freight Force

Unit 1A Guardian Road Industrial Estate

Guardian Road

Norwich, Norfolk

NR5 8PF

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